Careers
EXCEPTIONAL CUSTOMER SERVICE
Grinnell State Bank is Passionate about People!
We are always looking for outstanding candidates to join our team of employees across our branches. In order to be considered for employment with Grinnell State Bank each applicant must complete the following steps below, call in or stop into any of our branches for an application and submit all information to our Human Resources Department.
Grinnell Job Openings
Full Time
Location | Grinnell
Job Description | Responsible for supervising the personal bankers and tellers to ensure that they perform in line with the policies and procedures of the bank.
Main Responsibilities:
1. Supervise, evaluate and coach the staff on their performance in a knowledgeable manner. This would include accuracy and being aware of the customer’s needs.
2. Set monthly schedule for staff to make sure proper coverage is in place.
3. Provide assistance on accounts for our customers when problems arise.
4. Maintain high knowledge of our products and services.
5. Perform normal teller duties on a daily basis.
6. As a Personal Banker Supervisor, will have the ability to open all types of accounts, which includes checking, savings, certificate of deposits, etc.
7. Conduct performance evaluations
8. Perform all other duties assigned.
Requirements:
1. Bachelor’s Degree
2. Four to five years of job-related experience, including formal teller and new accounts training.
3. Supervisory experience required
4. Superior customer service and interpersonal skills
5. Excellent attention to detail
6. Ability to multi-task
7. Have knowledge in basic computer skills and Microsoft office.
Johnston/Polk City Job Openings
Part-Time or Full-Time Teller
Location | Johnston/Polk City
Job Description | Perform customer service such as processing transactions, assisting customers with inquires via the phone or face-to-face interaction, responsible for establishing new consumer and commercial relationships and maintain the existing relationships, cross-sell different products and services in other departments, provide support for online and mobile banking products and services, and opening new accounts.
Please note: an important skill we are looking for is the ability to answer phones and work with customers over the phone, because this is a common method of communication with many of our customers.
Full-Time
Location | Grinnell, Johnston or Marengo
Job Description | Provide relationship management, administrative services, and advice to an assigned book of Wealth Management Department fiduciary accounts including but not limited to Trusts, Estates, and Conservatorships accounts.
Responsibilities
- Responsible for overall management of the client relationship for accounts developed or assigned.
- Responsible for retaining, servicing, and growing current assigned client relationships.
- Develop new business and identify opportunities in existing relationships.
- Provide consultation and expertise in fiduciary services, coordinating with attorneys and CPA’s to support estate planning efforts.
- Administer accounts consistent with governing documents, applicable laws, regulations, policies and procedures.
- Authorizes account investments and disbursements.
- Initiates regular client communications and exercises independent judgment in resolving client inquiries.
- Respond to client requests in a timely and professional manner.
- Responsible for ensuring client paperwork and files are compliant with all regulations and policies.
- Responsible for conducting timely & complete client reviews and proactive meetings, and thoroughly documenting the files & CRM system.
- Work closely with department employees on administrative, operational, investment, and insurance issues to ensure the quality of the client experience.
- Works in collaboration with other Wealth Advisors, Trust Officers, Managers, Lenders, and other organization contacts on cross-selling opportunities.
- Coordinate with attorneys and CPAs in preparing Annual Reports, Financial Case plans and tax returns for assigned Trusts, Conservatorships and Estates.
- Maintain current understanding of regulations as they relate to Fiduciary and Investment issues.
- Pursues training, educational and self-development opportunities—not only to assure mandatory CE requirements are satisfied but to increase skill level and remain current on tax, financial, estate, investment, and retirement developments and laws.
- Complies with federal, state, and local legal requirements by filing tax returns; studying existing and new legislation; anticipating future legislation; advising management on needed actions.
- Maintains client confidence and protects Wealth Management operations by keeping information confidential.
- Attends mandatory compliance and security sessions.
- Monitors daily work for adherence to compliance and security regulations, policies/procedures, and promptly corrects any deficiencies.
- Contributes to team effort by accomplishing related results as needed.
- Delegates effectively to team, including supervision responsibilities, if applicable.
Skills
- Bachelor degree in business/finance/accounting or related field of study required. JD or CPA preferred.
- 5 years of trust/legal/wealth management/banking experience required.
- Experience in professional setting with direct client interaction preferred.
- Excellent written and oral communication skills.
- Ability to attain & maintain one of the following certifications/designations is preferred: Certified Financial Planner (CFP); Certified Trust and Financial Advisor (CTFA); Certified Legal Assistant (CLA), Advanced Estate Planning (AEP) or equivalent.
- Basic understanding of accounting principles and banking.
- Knowledge/experience with Microsoft product suite.
Marengo Job Openings
Personal Banker/Teller
Location | Marengo
Job Description | Perform customer service such as processing transactions, assisting customers with inquires via the phone or face-to-face interaction, responsible for establishing new consumer and commercial relationships and maintain the existing relationships, cross-sell different products and services in other departments, provide support for online and mobile banking products and services, and opening new accounts.
Please note: an important skill we are looking for is the ability to answer phones and work with customers over the phone, because this is a common method of communication with many of our customers.
Full-Time
Location | Marengo
Job Description | We are looking for a competitive insurance agent to generate new business by contacting potential customers. You will sell, solicit, differentiate and negotiate insurance plans that match the needs of your assigned or prospective customers’ portfolio. The goal is to build up strong positive relationships, to ensure growth attainment and increase our firm’s reputation. You will help maintain our current book of business as well.
Responsibilities
- Promote all types of new insurance contracts or suggest additions/changes to existing ones
- Breed productive relationships to create a pool of prospective clients from various sources by networking, cold calling, using referrals etc
- Evaluate business or individual customers’ needs and financial status and propose protection plans that meet their criteria
- Work with clients to deliver risk management strategies that fit their risk profiles
- Report the progress of monthly/quarterly initiatives to supervisor
- Maintain bookkeeping systems, database and records
- Monitor insurance claims to ensure mutual satisfaction
- Achieve customer acquisition and revenue growth objectives
- Constantly update job knowledge and learn about new products and services
- Fulfill all policy requirements
Skills
- Proven working experience as an Insurance agent or relevant experience
- Familiarity with all types of insurance plans (automobile, fire, life, property, medical etc)
- Basic computer knowledge and statistical analysis
- Proven ability to work with goals
- Demonstrated ability to communicate, present, influence and sell effectively
- Experience in delivering client-focused solutions and in creating long-lasting relationships
- High school or College Education
- Stay current with insurance licenses and continuing education
Teller | Option for Part-Time or Full-Time
Location | Marengo
Job Description | Perform customer service such as processing transactions, assisting customers with inquires via the phone or face-to-face interaction, responsible for establishing new consumer and commercial relationships and maintain the existing relationships, cross-sell different products and services in other departments, provide support for online and mobile banking products and services, and opening new accounts.
Please note: an important skill we are looking for is the ability to answer phones and work with customers over the phone, because this is a common method of communication with many of our customers.
Step 1: Create cover letter and current resume
Step 2: Complete Background Documents
Background documents can be accessed with the button below.
*Must Save Blank Document to Desktop prior to completing information.
*Documents must be signed before we can process your application.
*If you are experiencing difficulties with the application, please email humanresources@grinnellbank.com and we will email you a copy.
Step 3: Email the documents to our human resources team or drop them off at any bank branch.
Send your cover letter and resume to our Human Resources team.
*You are advised to not include sensitive or confidential information (i.e. Social Security #, account #’s or pass code ID information etc.) within any “unencrypted” email communication.*
*Grinnell State Bank is an Equal Opportunity Employer!
